Online Review Statistics

The Importance Of Online Customer Reviews From Khaled Saleh How important are customer reviews to shoppers? Very important, as it turns out. The fact is, 90% of consumers read online reviews before visiting a business. And 88% of consumers trust online reviews as much as personal recommendations. We’ve got many more fun, interesting facts that’ll […]

A history of online reviews

Let’s go back in time for a second and review the history of online reviews and the advancement of exchanging advice online. Before this was popular, often we only had “word of mouth” to rely on for recommendations.  Where Did It Start? Interestingly, the history of online reviews began in 1999, and they were largely […]

Importance of GMB

Why Google My Business Is Important to Business Reviews JTL makes this step 1 in our process Google never fails to update its features. A Google My Business account helps your business show up in search results when people are searching online for products and services. Even better? Google My Business is totally FREE, […]

The statistics for online reviews are mind boggling!

Listed below are several stats about online reviews and their growing importance for your business.  If you weren’t aware how important they are for your business, some of these numbers may shock you. Online reputation management statistics for 2021 85% of consumers trust online reviews as much as personal recommendations. Nearly 3 out of 4 […]

Respond to Negative Reviews

Wondering how or if you should respond to negative reviews? Despite all your efforts to provide excellent customer service, businesses inevitably experience negative reviews at some point. Getting negative reviews can be frustrating. Facing personal error is challenging and many people don’t like confrontation. Business success also heavily relies on positive reviews to help boost […]

Why social media marketing matters for your business

Social media proves to be a powerful tool when it comes to growing brand awareness. Besides promoting your small business, social media can help you meet several business goals. – Attracts new customers: social media offers a place for your current customers to recommend your brand to their friends and family. Through leaving you positive […]

The Importance of online reviews

Having easy access to the web has drastically changed the way we shop for almost everything today. From consumer electronics to medical services, it’s rare to blindly make a purchase decision without reading through several online reviews.  In 2020, over 90% of shoppers read at least one online review before deciding to visit a business.  […]